3 senior engineers available this monthhello@buildtosolve.com
IndustriesE-commerce & Retail

Scale without the chaos.

Growing e-commerce businesses hit operational walls: inventory chaos across channels, manual order processing, disconnected customer data, and rising return rates. We build the infrastructure that lets retail businesses scale without adding headcount.

99.4%stock accuracy across all channels
The problems

What we hear from e-commerce & retail teams.

Multi-channel inventory management

Selling across Amazon, Shopify, eBay, and your own site? Stock numbers diverge daily. Overselling is inevitable. Manual reconciliation is weekly. It's unsustainable at scale.

Order management and fulfilment

Orders from multiple channels need routing to the right warehouse, the right carrier, and the right customer communication. Manually — it breaks. Automated — it scales.

Returns management

Returns are the fastest-growing operational cost in e-commerce. Manual returns processing is slow, inconsistent, and expensive. Automation can handle classification, restocking, and refund initiation.

Customer data fragmentation

Purchase history in Shopify, enquiries in email, reviews on Google, loyalty points in a spreadsheet. A 360-degree customer view requires integration, not more platforms.

What we build

Solutions designed for E-commerce & Retail.

Inventory Sync Hub

Centralised inventory management with real-time sync across all sales channels. Atomic stock updates prevent overselling. Single source of truth for all stock decisions.

Order Management Automation

Automated order routing, warehouse selection, carrier allocation, and customer notification. From order placed to dispatch notification — without manual steps.

Customer & Wholesale Portals

Self-service portals for retail customers and B2B wholesale clients. Order history, returns, tracking, and account management without customer service calls.

Returns Automation

Automated returns classification, refund initiation, and restocking workflows. Reduce returns processing cost by 50% and processing time from days to hours.

Where AI fits

Common automation workflows in e-commerce & retail.

Workflow 1
Inventory Sync Hub data input
AI processing & classification
Automated inventory sync hub action
Data InputAI ProcessingAction / Output
Workflow 2
Order Management Automation event trigger
Rules engine & AI decisioning
Order Management Automation outcome delivered
Data InputAI ProcessingAction / Output
Workflow 3
Customer & Wholesale Portals request
Integration & data sync
Customer & Wholesale Portals result logged
Data InputAI ProcessingAction / Output
99.4%
stock accuracy (up from 72%)
0
overselling incidents since go-live
8 hrs
weekly time saved in ops
400+
orders/day processed automatically
Proof

E-commerce & Retail case studies

E-commerce
99.4%stock accuracy (up from 72%)

Multi-Channel Inventory Sync Across 5 Platforms

Mid-market e-commerce retailer · 8,000+ SKUs

Ready to solve your e-commerce & retail challenge?

Book a free discovery call. We'll bring e-commerce & retail-specific knowledge to the conversation.

Book a free session